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Shipping policy

USA: Shipping Rates and Delivery Time

Replacement Lenses and Accessories

After you submit your order, we'll get right to work on producing your new lenses.  Most of our lenses are cut to order and typically leave our lab within a few days. 

Once your order has been produced, packaged, and shipped, you'll get a confirmation email with a tracking number that will follow every movement of that package.

Free Shipping
Free US Shipping on orders over $50.

Method Estimated Delivery Cost
USPS Ground Advantage 3-6 business days $4.99 - Free US Shipping on orders $50+
FedEx 2 Day 2 business days $9.95
FedEx Overnight 1 business day Starts at $26.00

The estimated delivery above is not from the time when your order is placed to when you can expect to receive the finished lenses. It is reflective of the shipping time only and does not include processing time. A more location-based estimate is provided during the checkout process.

Custom Replacement Lenses

You can use your own box and our emailed prepaid shipping label, saving 3-4 days in the process. Or we can send you a box with a prepaid shipping label to send us your frames.

Method Shipping Time Cost
Use My Own Box 3-5 business days each way FREE
Send Me a Box 3-5 business days each way $4.99

The estimated delivery above is not from the time when your order is placed to when you can expect to receive the finished lenses. It is reflective of the shipping time only and does not include processing time. 

Processing Time for Custom Replacement Lenses

For all of our special services, the overall turnaround time is highly dependent on when your frames arrive to our location. 

After your frames are received, our optical experts will need about one week to process all Custom Replacement Lenses orders before they are ready to ship back to you. 

Because the Expert Install service may ship via FedEx, we cannot ship prescription lens orders to PO boxes or FPO/APO/DPO addresses.